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Customer service

Contact details

Puur & Kracht

Middenstraat 1a

1381XA Weesp

The Netherlands

How to reach us:

Puur & Kracht customer service is always available via email. It is also possible to contact us via phone, whatsapp or live chat. You can find the days and times when we can be reached by phone and the live chat below. 

Monday t/m Friday from 08:30 - 18:00.


Of course, we are always willing to answer your questions via email, phone or live chat within 24 hours. Puur & Kracht is in close contact with certificated therapists so ensure that we are always able to provide you with the most up to date and accurate information


We are always open to suggestions, so please feel free to send them our way. We will do our best to implement any of your ideas that helps us help you.


Your satisfaction is our top priority at Puur & Kracht. Therefore, we always strive to resolve any issues as promptly as possible. 

We recommend that you first email us your complaint via

If you are not completely satisfied with our solution, you can contact Stichting WebwinkelKeur for help in resolving your dispute.

Since 15th February 2016 it is also possible for customers in the EU to register complaints via the ODR platform of the European Commission. Before submitting complaints with the ODR, please ensure that it is not yet in process elsewhere, if it is not, then you may submit via