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Exchange or return policy

Cancel and return policy:


Puur & Kracht has a 14 day return policy from the time you receive your parcel. If you cancel your order, you have the right for an added 14 days to return the product by sending it to us.

When we receive your returned parcel, you will receive the full order amount, including shipping costs. Please be aware that returns are at your own expense and Puur & Kracht will not reimburse any shipping fees.


If you decide to return a product, it must be in its original condition and packaging and include everything that was originally sent out by Puur & Kracht.


We will refund the order amount within 14 days after receiving your return shipment.


Return form.


Return address:


You can send your parcel to the return address found in our contact information.