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Ordering process

Order placement:


Our order process contains 4 easy steps. 


1. Select your product

Place the product you want to buy in the shopping cart by pressing the bottom 'add to cart'.


2. Shopping cart

Before placing a product in to the shopping cart, you can indicate how many items you want to have. After this step you can still continue shopping. When you have finished shopping, click on the shopping cart in the upper right corner and the checkout.


3. Log in and payment address

Enter your personal and address details. It is possible to use a different delivery address than the billing address. Uncheck the box below address details. You can now enter a different shipping address. 


Sign up if you have a Puur & Kracht account. No account yet? No problem. Even without an account it is possible to complete an order. 


Did you receive a discount code from us? Then you can enter your discount code on the right. 


4. Check and payment method

Have you filled in all the details? Then choose one of our payment methods. Then klick on 'confirm order'. 


5. Your order had been successful!

Thanks. The order has been placed! 


Gift orders:


At Puur & Kracht it is also quick and easy to order your gifts for any occasion. Birthday gifts for men, women, mothers- and Father’s Day, gifts for Sinterklaas, Christmas or Valentine’s day. Gifts can be nicely wrapped according to the occasion. Please inform us in the comment/ remark window above the payment button that you are ordering a gift and mention the occasion of the gift.


If you require, we can add a card with a personal message with your present. You can send your personal message to our email address. Please also mention your order number in the email. We will make sure that the message is printed on the card. 


It is also possible to deliver your gift to a different address than your billing address. On the payment page you can mention the required delivery address. On this page underneath the billing address you can find a box, please click on the box: “use a different billing address.” Now you can add your required address.


Order confirmation:


After placing your order, you will receive an order confirmation by email from Puur & Kracht. The confirmation will mention the ordered products and your delivery details.

 

Order adjustment or cancellation:

If you want to change or cancel your order, please contact Puur & Kracht customer service.


Stock:


In all cases Puur & Kracht aims for the principle “Ordered today, delivered tomorrow”.

If the desired product is not in stock, the delivery time may be up to 3 working days. 


In some special cases it is possible that the selected product may require a longer delivery time. If this is the case, you can expect a delivery time of 1 to 3 weeks.


If the product is out of production and is no longer available, we will inform you immediately. If it is possible we will advise you about an alternative/ similar product.